Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of Neoxtemus, an offline encrypted vault application ("the App") developed by NeoXten Studios, a brand of PLASTYPESA S.R.L., registered in Romania, EU ("we," "us," or "our"). By purchasing, installing, or using Neoxtemus, you agree to these Terms. If you do not agree, do not use the App.

2. Description of the App

Neoxtemus is a self-custodial, offline encrypted vault that stores passwords, files, secrets, and 2FA codes on your local device. The App operates without cloud services, user accounts, or remote data storage. All encryption and decryption happens locally on your device.

3. Self-Custodial Nature — Critical

Neoxtemus is 100% offline and self-custodial. Your vault is encrypted on your device using AES-256-GCM with Argon2id key derivation. We do not host, sync, or process your data. We have no access to your master password, recovery phrase, PIN, or vault contents.

You are solely responsible for:

• Remembering your Master Password
• Securely storing your 24-word recovery phrase
• Creating and safeguarding encrypted .nex backup files
• Protecting your device from unauthorized physical access
• Ensuring backup files are stored securely and tested periodically

If you lose both your Master Password and your 24-word recovery phrase, your data is permanently and irrecoverably lost. There is no password reset. There is no recovery server. There is no backdoor. By design, neither NeoXten Studios nor any third party can recover a lost vault.

4. License Grant

Subject to these Terms, we grant you a non-exclusive, non-transferable, perpetual license to install and use Neoxtemus on up to 3 (three) devices for personal or commercial use.

The lifetime license covers the version purchased and all future updates for supported platforms (currently Windows and Android). The license is tied to the email address used for purchase.

5. Restrictions

You agree not to:

• Reverse engineer, decompile, or disassemble the App
• Redistribute, sublicense, or resell the App
• Remove or alter any proprietary notices in the App
• Use the App for any unlawful purpose
• Circumvent the license activation mechanism

6. Refund Policy

We offer a 30-day money-back guarantee from the date of purchase. Refund requests can be made by emailing neoxtenstudios@gmail.com with your purchase receipt. See the full Refund Policy for details.

7. Intellectual Property

Neoxtemus, including its source code, design, and documentation, is the intellectual property of PLASTYPESA S.R.L. Your license grants usage rights only. All rights not expressly granted are reserved.

8. Disclaimer of Warranties

The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

We do not warrant that the App will be error-free, free of vulnerabilities, or that encrypted data will be recoverable under all circumstances. Use at your own risk.

9. Limitation of Liability

To the maximum extent permitted by applicable law, PLASTYPESA S.R.L. and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data or loss of access to your vault
• Inability to recover data due to lost credentials
• Damages arising from unauthorized access to your device
• Damages arising from your failure to maintain backups
• Any damages exceeding the amount you paid for the App

10. Indemnification

You agree to indemnify and hold harmless PLASTYPESA S.R.L. from any claims, damages, or expenses arising from your use of the App, your violation of these Terms, or your failure to maintain your credentials or backups.

11. Termination

Your license continues in perpetuity unless you violate these Terms. We reserve the right to terminate your license if you breach these Terms. Upon termination, you must uninstall the App and destroy all copies. Your locally stored vault data remains on your device regardless of license status.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Romania. Any disputes shall be subject to the exclusive jurisdiction of the courts of Romania, without regard to conflict of law provisions.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the App after changes constitutes acceptance of the revised Terms.

14. Contact

PLASTYPESA S.R.L. (trading as NeoXten Studios)
Email: neoxtenstudios@gmail.com
Registered in Romania, European Union